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Returns & exchanges

Returns

We’re happy to help with returns.

Contact us within 14 days of receiving your order

After you notify us, you have a further 14 days to send the items back.

Condition of returns

Please return items in their original condition, without smells, stains or signs of use. Wherever possible, place them back in their original clear packaging bags. You’re welcome to open the packaging and inspect or try an item for fit.

How we check returns

We inspect all returns. If an item has been handled more than necessary to check it and this has reduced its value, we may deduct an appropriate amount from your refund, in line with your statutory rights.

Return postage

For change-of-mind returns, you’re responsible for return postage and packaging costs. If your item is faulty, damaged or incorrect, please contact us so we can arrange a return at our expense.

Starting a return or exchange

To start your return or exchange, please email info@crumbleandco.club with your order number (found in your confirmation email) and details of the items you’d like to return. We will be happy to assist further with your return process.

Need to make a return?

Email info@crumbleandco.club with your order number and the items you’d like to return.

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